• Hotline and helpdesk manned by trained engineers
  (telephone or e-mail)
• Configuration assistance
• Remote access (VPN) problem solving or assistance
• Annual service review
• Annual preventative maintenance system audit (healthcheck)
• Inclusive labour for any necessary field calls
• Inclusive hardware advance exchange repair / replacement (where applicable)

Choose the support programme to suit your needs:

Both programmes are based on clearly-defined performance criteria. And both entitle you to software upgrades as soon as these are available.