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Pre-sales engineer

Company Overview
SeaChange EMEA part of the global SeaChange group, is an innovative software development company and solution provider based in Eindhoven, the Netherlands.
We create business-to-business software for operators (cable/satellite/terrestrial), telecom operators and internet service providers to enable
them to be successful with advanced TV/video related service offerings.

Since 2001 we have created an excellent worldwide customer portfolio with the delivery of our Linear Broadcast (LB), Video On Demand (VOD) and hybrid systems. We help our clients with our products to:
- Offer multiscreen video on demand and broadcast
- Create and manage schedules (EPG)
- Organize video & video metadata (Mpeg and DVB tables)
- Offer various ways to monetize video content
- Manage content encryption / scrambling
- Monitor and guard vital video delivery processes

To continue our success-story of the last years and related to the further professionalization of our team, we are looking for a pre-sales engineer to join the SeaChange EMEA team in Eindhoven, The Netherlands.

Job description

As pre-sales engineer, being one of the commercial and technical “ambassadors” of our company, you will spend some 20-30% of your time “where our prospects and customers are”, which could be any­where in the EMEA-area. You will assist the sales managers in getting customer requirements assessed and translated into responses and quotations that are in line with our product/service portfolio.

As pre-sales engineer, you will spend the other 70-80% of your time working closely together with
the team (sales engineers, product management, solution architect, operations and development)
at our SeaChange offices in Eindhoven, the Netherlands to define the customer solution based on already available SeaChange system solutions. 

Furthermore the following tasks and responsibilities apply.

·         Involved in getting, keeping and improving relationship with our new and existing customers
by providing both strategic and day-to-day technical advice to them.

·         First point of contact in case of technical questions and/or remarks from sales managers.

·         Preparation of technical chapters of RFI-, RFP- and RFQ-documents.

·         Participating in and give product demonstrations during sales conversations with clients.

·         Translating client requirements towards the development organization and vice versa.

·         First point of contact in case of technical questions and/or remarks from prospects/customers.

·         Participate in further developing the SeaChange Roadmap for our products and services.

·         Participating in weekly technical reviews of proposals and quotations.

·         Member of the SeaChange-Eindhoven sales engineering team.

·         Member of dedicated regional based project teams.


Knowledge, Skills and Abilities

·         A bachelor or master degree in preferably Electrical Engineering, Telecommunication,
Computer Science or an equivalent combination of education & experience.

·         4-12 years of relevant working experience, in ICT domain,
ideally some experience in Linear Broadcast-, VOD- or IPTV- area.

·         Experienced with and/or knowledge of MPEG-, DVB-, IP-network and Conditional Access
standards and protocols. Or at least video/data communications experience.

·         Experienced in working with combined software & hardware (server, storage, network equipment).

·         Experience with project management is an advantage.

·         Excellent analytical problem solving skills are required.

·         Self-starter and independent worker, in fulfilling assigned tasks and ability to work successfully
as member of an interdisciplinary team.

·         Good technical writing, good verbal communication and good presentation skills are required.

·         Fluent Business English (spoken and writing) is mandatory.

·         Enthusiastic, customer focused, results oriented and pro-active attitude.

·         Preferably living in West-European area.

·         In possession of car driving license



SeaChange offers

·         A challenging job with clear own responsibilities within an innovative organization.

·         Highly skilled colleagues to work with and learn from.

·         An excellent salary and flexible remuneration package.

·         Training and coaching possibilities to improve yourself.

·         Telephone, notebook and company car (optional)

·         An open and collegial work atmosphere where you will be valued/appreciated for your skills and knowledge.


Contact
In case of any questions and/or remarks, related to this challenging SeaChange-EMEA job, please contact Mr. Marcel Simons, vice president sales, tel. +31 40 248 8176.


Your application
To apply for this position, please send your motivation with an extended English CV jobs@emea.schange.com for attention of Mr. Niels Burger.

We are looking forward to your reply!