Course Descriptions

VOD System Level 1

The VOD Systems Level 1 course is designed to provide an overview of the SeaChange hardware, software, and the administrative skill set for monitoring the daily system VOD activities. The training format is a combination of lecture and instructor guided demonstrations.

Topics

  • System Overview
  • Command Center Overview
  • MediaCluster Overview
  • Asset Management Overview
  • Databases & Services
  • Database Backups
  • Monitoring the System
  • Subscriber Utility
  • Introduction to DNPs
  • Replacing MediaCluster Hardware
  • Alarm System
  • Reporting

Prerequisites
Experience using Windows-based software applications.

Duration
3.5 days

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VOD System Level 2

The VOD Systems Level 2 course is designed to provide an in-depth look into the video stream creation process, problem isolation, and diagnosis. The training format is a combination of lecture and instructor guided demonstrations using the customer’s system.

Topics

  • VOD System Operation & Flow
  • System Review
  • Databases & Services
  • Maintenance & Troubleshooting
  • Maintaining DNPs
  • Stream Creation
  • Troubleshooting Errors
  • Service Logs
  • Proactive Maintenance

Prerequisites
Completion of Level 1 training.

Duration
3.5 days

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Ad Insertion

The Ad Insertion course provides the student with the information they need to manage the SeaChange Ad Insertion System.

Topics

  • Ad Insertion (SPOT) System Overview
  • SeaChange Components
  • System Functionality
  • Services
  • System Operations
  • Troubleshooting
  • Configurations
  • Hardware
  • Additional Components
  • Spot + / High Availability
  • Automated Archive
  • Disconnected Sites
  • Interconnects

Prerequisites
Completion of Level 1 training.

Duration
3.5 days

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ETF Workstation

This course is designed to provide ETF administrators or operators with guidance on how to monitor the ETF services and troubleshoot problems that can occur while ingesting assets into the Axiom system.

Topics

  • ETF Overview
  • ETF Architecture
  • ETF Services Group
  • Trick Files
  • Encryption
  • Monitoring ETF
  • Troubleshooting

Prerequisites
Completion of Level 1 training.

Duration
4 hours

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Input Workstation

This course is designed to provide Input Workstation administrators and operators with guidance on how to configure, use, and maintain the SeaChange Input Workstation.

Topics

  • Input Workstation Overview
  • Configuring the Input Workstation
  • Managing Target Sites
  • Recording a video
  • Generating VOD Metadata
  • Uploading a video
  • Using the Service Management Utility
  • Troubleshooting

Prerequisites
Completion of Level 1 training.

Duration
4 hours

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VODlink

This course is designed to provide administrators and operators with guidance on how to configure, use, and maintain the SeaChange VODlink application running in a Scientific Atlanta environment.

Topics

  • VODlink Technical Overview
  • VODlink Protocols & Communication
  • DNCS Installation Overview
  • SeaDAC & Mod-lite Configuration
  • Troubleshooting

Prerequisites
Completion of Level 1 training.

Duration
4 hours

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AdPulse System

The AdPulse System course is designed to provide an overview of the SeaChange hardware and software. The course covers the dynamic ad placement configuration and process flow. This also includes axiom program requirements for content targeted for dynamic ad insertion. Monitoring and system troubleshooting are also discussed. The training format is a combination of lecture and instructor guided demonstrations.

Topics

  • AdPulse overview & Components
  • AdPulse Workflows
  • Ad Acquisition Process
  • Ad Metadata
  • Transcoder
  • Program Asset Requirements
  • Order Overview
  • Order Creation
  • Inventory Creation
  • Playlist Generation
  • Reporting Overview
  • AdPulse Standard Reports
  • Running Reports
  • Data Warehouse Configuration for AdPulse
  • Scaling
  • Post Installation Tasks
  • How to create 3rd Party Fulfillment Orders
  • System monitoring
  • Alarms
  • Smooth Splicing
  • Troubleshooting Scenarios

Prerequisites
Completion of Level 1 training.

Duration
2 days

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Broadcast System Basics

This course is a practical introduction to the Broadcast MediaCluster™ System. It provides an overview of the system and how it works. In addition, it review the MediaCluster technology, monitoring the system, and updating the software. Students will be taught how to use th software to monitor and manage the system as well as how to provide basic hardware maintenance.

Topics

  • Broadcast system overview
  • MediaCluster overview
  • System Setup
  • Extensible Disk Utility
  • Monitoring the system
  • Updating the software
  • MediaCluster hardware
  • Troubleshooting tools and techniques

Prerequisites

  • Working knowledge of broadcast environments
  • Troubleshooting skills
  • Basic Microsoft Window computer skills

Duration
5 days

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