Healthier operations and reduced risk
SeaChange® Pulse™ Remote Managed Services provide the 24x7 preventive monitoring and analysis, maintenance, and system updates that are essential for avoiding the degraded performance, system outages, and lengthy restoration periods that could occur in on-demand, multiscreen and advertising delivery.
System outages resulting from poor monitoring and maintenance could interrupt services or purchases and lead to subscriber churn. On average 30% of support issues reported to the SeaChange support call center could be prevented through proactive monitoring.
Reduce operating costs
Remote Managed Services can reduce back office staffing and operating costs by as much as 50%, depending on level of services purchased and the system size and configuration.
Our experts assume responsibility for managing and monitoring your video services to ensure smooth and efficient operations across the entire system. Continuous monitoring and health checks performed remotely or on site keep you ahead of the curve to identify and resolve potential problems.
Pulse Remote Managed Services QuickSpec