Welcome to the one-stop source for support plans, patches, product updates, and technical documentation.

Support Plans

Quick and efficient problem resolution with an expert international team

  • 24x7 availability (telephone or email)
  • Remote diagnostics to identify and resolve hardware and software issues electronically
  • Software fixes and service packs 

Learn More about Platinum Support (Americas)

Technical Support Services Overview (Americas)

Documentation & Downloads

Thousands of documents and downloads at your fingertips

SeaChange technical information including release notes, user manuals, alerts, troubleshooting, configuration and installation manuals.

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Support Hotline

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